Our Policy
At The BRAVE Collective, we stand behind the quality of every product we make. If something isn't right, we want to make it right.
Returns
We accept returns within 30 days of the delivery date. Items must be unused, unworn, and in their original condition with tags attached.
To initiate a return, please contact us at our contact page with your order number and reason for return. Once approved, we'll provide return instructions.
Please note: Sale items and customized/embroidered products are final sale and cannot be returned.
Exchanges
Want a different size or style? We're happy to help. Exchanges are accepted within 30 days of delivery on eligible items. Reach out to us and we'll get you sorted.
Refunds
Once your return is received and inspected, we'll notify you of the approval status. Approved refunds will be processed to your original payment method within 5–7 business days.
Shipping Costs
Return shipping costs are the responsibility of the customer. This applies to all returns and exchanges, regardless of the reason — with the exception of items that arrived damaged or defective, in which case we'll cover the return shipping.
Damaged or Defective Items
If your order arrived damaged or with a defect, please contact us within 7 days of delivery with a photo of the issue. We'll make it right immediately.
Thank you for supporting The BRAVE Collective. We're grateful for your trust.